Cookies & Privacy Policy

What personal data we collect and why we collect it

General

We take the protection of your personal information very seriously. Your personal information will be treated in accordance with the provisions of data protection under law. This privacy policy informs you of the purposes for which your personal information is processed, the duration of the processing, the corresponding legal basis, and if applicable the categories of recipients, your privacy rights (the so-called “rights of the person affected”), and other circumstances of privacy rights with the processing of your personal information. As a rule, the use of our website is possible without providing personal information. If you are asked to provide personal information (such as your name, address, or e-mail address), this always takes place on a voluntary basis.

Data for bookings

For the purpose of making a request or a reservation we need some information from you. such as your name and the names of those traveling with you, your e-mail address, and your payment information. When booking accommodations, we may ask for your address, phone number, date of birth, and possible preferences. We may ask that you provide health-related information by telephone.

Legal basis and duration of the processing for bookings

Providing personal information within the framework of bookings is necessary because otherwise, the agreed upon services cannot be provided. The legal basis for the aforementioned data processing is the fulfillment of the agreed upon services for which the party is the affected person or else for which the processing fulfills a legal obligation (Art. 6, Sec. 1, subsec. b and c of the General Data Protection Regulation (GDPR). The data are processed and/or stored until they are no longer applicable.

Data that we collect automatically

When you visit our website, it is possible that we process some data automatically. This possible data could include: the IP address, date, and time of your visit; your hardware, software, and/or browser type, the operating system of your computer, the version of an app, your language settings, and information about clicks and which sites you visited. If you use our services with your mobile device, it is possible that we process some further data: the type of your mobile device and operating system, device-specific settings and properties, your geographical location, and other system activities. The legal basis for this processing is the fulfillment of the agreed upon services or the technical necessity of the processing or of our legitimate interests, namely, traceability and optimization of our services, whereby the interests or basic rights of the affected party do not take precedence (Art. 6, Sec. 1, subsec. f of the GDPR). Within the context of the latter legal justification, the affected person has a right to object with an interest taking precedence; for details, see the rights of the affected party below. The data are processed and/or stored until the cited purpose is no longer applicable.

Contact form

Fields: name, address, e-mail address, other form fields

Once you have filled in and sent a contact form, the personal information that you provided will be processed by the person responsible under privacy laws in order to answer your inquiry based upon the consent you have given by submitting the contact form. There is no legal or contractual obligation to provide personal information . Choosing to not provide personal information simply means that your inquiry will not be sent to us and we will not be able to process it. You have the right to withdraw your consent in writing at any time form. This withdrawal of consent shall have no impact on the legality of data processing activity up to the point in time when consent was withdrawn.

Cookies

This website does not use cookies for analytics or advertising. It saves only one small technical cookie called “pll_language”, which remembers the language you chose (English or German) for one year. It contains no personal data. Other cookies are only set by Google if you choose to load the map (see Google Maps below). A cookie is a small text file that a website saves in your browser. More information on cookies is available at allaboutcookies.org.

Google Maps

The contact section can show a map from Google Maps, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The map is only loaded after you click “Show map”. When it loads, your browser connects to Google servers, Google receives data such as your IP address, and Google may set cookies. The legal basis is your consent by clicking (Art. 6, Sec. 1, subsec. a of the GDPR). For details, see Google’s privacy policy at policies.google.com/privacy.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your affected rights

You have the right to information on which personal information has been collected and, under certain circumstance, to request that this information be corrected or deleted as well as to limit the use of your personal information. If the processing of your personal information is based on your consent or an agreement which has been concluded with you, you also have the right to request that this data be sent to you. You have the right to withdraw any consent you have given for your data to be processed. This withdrawal of consent shall have no impact on the legality of data processing activity up to the point in time when consent was withdrawn. You have the right to object to the processing of your personal information for the purposes of direct advertising or with a predominantly legitimate interest. In that case, your personal data will no longer be used for direct advertising.

Changes to this Privacy Policy

We reserve the right to adjust or change our privacy policy according to the present regulations. In the event that changes are carried out, we will indicate it on our platform and publicly update the change date of this privacy policy.